Local dial-to-open number

The local number is the number callers dial. It is separate from the SIM's underlying network number. Retrieval requires the exact customer email and full ICCID and never allocates a new number.

Work through this safely

Change one thing at a time and note what happens. Avoid unverified programming codes, resets or account changes.

Still stuck?

Engineer Support can continue from this guide without sending you to a generic page.